Success Stories

Menzies

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About Menzies

Menzies Aviation is a global provider of airport services, present in some 132 airports in 30 countries. Menzies has a workforce of more than 18,000 people, who give service to some 500 airlines, transporting 71 million passengers and 1.8 million tons of cargo each year. Its clients include such names as British Airways, Lufthansa, Thai, Alaska Airlines, Qatar Airways, Cathay Pacific, Qantas, China Airlines, Virgin as well as low-cost companies such as easyJet, Jet2.com or Flybe.

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The starting point

Menzies Aviation’s business is such that there are 3 factors which have a huge impact on the infrastructure needs for their management of Human Resources:

  • Its people represent 70% of costs.
  • Current legislation for the sector obliges Menzies to fully subrogate the workforce.
  • The seasonal nature of the sector creates big fluctuations in the volume of work and consequently in the resources needed.
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What they were looking for

The company’s clear objective in Spain is to achieve significant growth in the business and gain market share, and for that, they needed to direct their focus and investment to operations and customer service.

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What we did

After looking at different options, Menzies decided that the best way to meet these challenges was by outsourcing the administration of personnel, Payroll and dealings with official entities. Aware of the great experience of VASALTO tech and talent in the aviation industry, Menzies Aviation Spain chose from the start to entrust these services to VASALTO.

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The Result

The main benefits of this model are:

  • Concentration of own resources on Menzies core activity.
  • Operational flexibility to meet the needs at any given time.
  • On demand, pay-by-use solution.
  • Immediate availability of specialized advisers.
  • An exceptional relationship base on mutual trust.

“We have managed to integrate VASALTO tech and talent into Menzies Aviation Spain as our HR department. It’s a perfect solution for us!” Juan L. Vidal, Vice-president for Southern Europe of Europa Menzies Aviation.